Capped entries, transparent scoring, no loss-chasing mechanics. Daily/weekly/monthly self-imposed limits. Cool-off and self-exclusion. SA Responsible Gambling Foundation (SARGF) signposting on every wallet page. If a pool ever feels like a problem, we want it to stop being one.
Design-level guardrails
One entry per pool. No double-down. No "boost". Scoring is published before kick-off. The journey is the product.
BTR’s product design pre-empts harm at the structural level:
- One entry per pool, always. There is no top-up, double-down, or buy-back.
- Scoring sheets are published before kick-off and cannot change during the pool.
- No odds. No accumulators. No spreads. Predictions earn fixed points per the scoring sheet.
- No high-frequency micro-pools. Pools follow real fixtures with real start times.
- Free-to-play tier is identical in feel to paid tiers — no "upgrade to win" mechanics.
Self-imposed limits
Daily, weekly and monthly deposit caps. Set in Account → Limits. Reductions take effect immediately; increases need 24h cool-down.
Every account can set deposit and pool-entry limits at daily, weekly and monthly granularity. Lowering a limit takes effect immediately. Raising a limit requires a 24-hour cool-down period — you can’t raise a limit in the heat of a match.
Cool-off & self-exclusion
Pause your account 24h, 7d, 30d, 90d or 12 months. Self-exclude (irreversible for the chosen period) any time.
You can pause your account (Cool-Off) for 24 hours, 7 days, 30 days, 90 days or 12 months. During cool-off you can’t enter pools or top up. Withdrawal is still available.
You can also self-exclude permanently or for a defined period. Self-exclusion is irreversible for the period you choose and is honoured across BTR and any sibling brands.
Where to get help
SARGF (SA): 0800 006 008. National Gambling Helpline.
If pool play is causing you stress, financial harm or relationship harm, please reach out:
- South African Responsible Gambling Foundation (SARGF): 0800 006 008 (free, 24/7).
- National Gambling Board: ngb.org.za.
- Or contact BTR Trust & Safety: support@blowtheref.com.
Minors
BTR is 18+. We use age-verification at KYC and revoke accounts that are found to belong to anyone under 18, refunding all balances to the responsible adult’s verified account. Schools Pools never give minors accounts — only adults transact.
Changelog
Talk to a human.
Email support@blowtheref.com. For data-subject requests under POPIA or GDPR, see POPIA §4 — your rights.